But I have to say, today they rose quite a few notches in my book.
I had a malfunctioning SP101 2" .357 Magnum, with a cylinder that was not locking in one direction (clockwise from the shooters perspective). You could, with little effort, rotate the cylinder with the hammer down.
I bought the gun used (gun store consignment), with not too many rounds through it. When I discovered the problem, I took it to the shop that did the transfer, and asked for advice (this was about three weeks after I got it). I was really nervous that this used gun was going to end up costing me more than if I had just bought a new one from the beginning. They called Ruger the next day, and Ruger offered to pay shipping to send the gun in to them for repair.
I got the gun back today, turn around was a little over a week. Ruger replaced some internals (the latch and the pawl), tuned the gun, closed the cylinder gap some, and tested. The cost..... absolutely nothing. That's what I call, service.
Cudos to my dealer, too. Centerfire in Riverside, for all the help..
Last edited by S.P.F.; 04-16-2016 at 10:06 PM..
Thank you, Ruger.